About The Artist

FAQ

• How do I get in touch with Goeddel Gallery?

  Cindy Goeddel is happy to speak with collectors and assist any way she can. Cindy or her representatives can be reached at cindy@goeddelgallery.com or at 858-848-4150.

• What is a Limited Edition?

  A fine art limited edition is a rare asset sought after by art collectors, and editions may be offered from two to several thousand prints. The more limited the edition, the more collectable and valuable the artwork. Goeddel Gallery limited editions have only 50 prints, regardless of size.

• What is an Edition?

  An edition is a set of original works of art–usually prints–produced by or under the supervision of the artist who created it. Each fine art print in the edition has unique qualities and can vary slightly because each one is created individually.

• Why do the prices of your limited editions increase over time? 

  Cindy Goeddel Limited Edition Wildlife Photography is produced in editions of only 50 total prints. Because fewer prints in the edition make each print more collectable and valuable, the price increases as the edition gets closer to selling out.

• What is an Artist Proof?

  The term artist proof is used in connection with limited edition prints. We will produce only 5 Artist Proofs per photograph, regardless of size. These editions are reserved to be distributed at the artist’s discretion.

• Does Cindy sign and number her work?

  Absolutely! Each Goeddel Gallery Limited Edition Artwork is signed and numbered on the face. By request, and when available, the client may be able to select the edition number.

• Do you authenticate the artwork?

  Yes! A Certificate of Authenticity is included with every Cindy Goeddel Limited Edition Wildlife Photograph, verifying your purchase.

• What are Lumachrome® Acrylic Fine Art Prints?

  Lumachrome is an exciting innovation infinitely superior to photo paper prints. Not only does it protect the photographic art, but it also creates stunning visual depth, preserves incredible detail, and allows the brilliance and vibrance of the colors to shine through. The photo is printed in rich, transparent inks on a bright white, museum-quality photographic paper, preserving the brightness of the image. It is then sealed between two sheets of clear acrylic several millimeters thick, completely encapsulating it. A rear floating frame is mounted to all Lumichromes, allowing them to stand off the surface on which they are displayed.

• Can you frame my artwork?

  Certainly! Each Cindy Goeddel Limited Edition Wildlife Photograph comes ready to hang with a invisible rear floating frame that allows the acrylic print stand off the interior wall. No external frame is required, but for a more traditional look, we offer three external framing options. When a frame is purchased, a liner (mats) is included in the price of the frame. These options can be viewed and selected when purchasing the photograph.

• How do I hang my artwork?

  Each Cindy Goeddel Limited Edition Wildlife Photograph ships with the proper hanging hardware for its size and framing options. We use a French cleat system ensuring the artwork is securely hung. Drywall anchors can be employed, but we recommend anchoring the French cleat into wall studs. Please note, because of the size and value of Goeddel Gallery Limited Editions, we do recommend professional installation. Neither Goeddel Gallery Fine Art nor any affiliated carrier can be held responsible for damage incurred during hanging or during any secondary transportation after initial delivery.

• How do I clean the image area of my artwork?

  The Lumachrome surface of Cindy Goeddel Limited Edition Wildlife photography is very durable, but it can scratch, so care is required when cleaning. We recommend a microfiber cleaning cloth for the job. Be sure to remove any dust or debris from the cloth before touching the surface and use a gentle cleaner such as Brillianize or an eyeglass cleaner for resin lenses. Ammonia, alcohol and paper towels are all to be avoided as they can damage the Lumachrome surface and can give it an electrostatic charge that attracts dust.

• How do I clean the frame of my artwork?

  If framed, all Cindy Goeddel Limited Editions have a very durable wood frame that should require no more than occasional dusting. If spots or debris need to be removed, try a microfiber cloth damped with simple warm water first, and avoid chemical cleaning products as they may damage the color and finish.

• How do I light my artwork?

  The Lumachrome process on which all our limited editions ship, is known especially for its preservation of brilliance, color and detail in the image, and proper lighting only maximizes these qualities. The right lighting is often said to make the image ‘glow’ as if backlit. While we ideally recommend the guidance of a professional interior designer, lighting specialist or licensed electrician, great results can be achieved with Soraa MR16 LED bulbs in fixtures installed specifically to light your artwork.

• What type of payments do you accept?

  We accept major credit cards, Google Pay and Apple Pay.

• Is Shipping Included in the price?

  Free Shipping is included in the lower 48 United States. Shipping costs are not included and are required for Alaska, Hawaii, Puerto Rico, and all international orders. Collectors are responsible for all duties, taxes, customs and any other fees imposed by the country in which the art is delivered.

• Do you ship internationally?

  Yes, we ship all over the world.

• How do I check the status of my order?

  We will notify you by email with a tracking number when your order ships. A direct signature will be required upon delivery. Please contact us at any time with any questions regarding the status of your order.

• How long before my order arrives?

  The production process requires time for printing, curing, inspection, packing and shipping. Typically, you should expect about 4 to 6 weeks from order receipt to shipping. Once shipped, your tracking number will let you know when to expect delivery.

• What should I expect when the shipping crate arrives?

  A direct signature will be required upon delivery. Please do not accept shipment if the lid is not screwed to the crate. Also please refuse delivery if the crate is heavily taped with clear tape, as we do not use clear tape, and this is an indication that the box has been resealed by the carrier.

• How do I open the shipping crate?

  The shipping crate must be opened along the screws for product quality guarantee. We recommend using a power drill with a Phillips head bit. Please note that our product quality guarantee cannot be honored if the crate is opened in any other manner.

• How long do I have to inspect the artwork and report any damages?

  You have 24 hours from the time of delivery to inspect your artwork thoroughly for any damages.

• My product arrived damaged in transit, what should I do?

  If shipping damages are extremely noticeable with large punctures to the outside, please refuse shipment immediately, request proper notation and take photos if possible. This will ensure faster claim processing and replacement. Please contact us directly within 24 hours of delivery with documentation so that we may get a replacement into production right away.

• Is my artwork insured during transit?


  Absolutely. We insure all our shipments and will replace or repair any damages that may occur in transit from our printing facility to the destination on your order. Please note we cannot insure shipments after they have been transported from the original delivery destination. 

• Can I update my address after I have placed my order?

  If you need to change the destination address, please contact us immediately and we will try to reroute the order, but additional fees may be incurred. If you have already received a tracking number, we are unfortunately not able to make any changes.

• Do you accept returns?

  Every Cindy Goeddel Limited Edition Wildlife Photograph is a bespoke production made to order. As such, we are unable to accept returns or exchanges after your artwork has been produced.

• Is Cindy still teaching and guiding Wildlife photography workshops, and how can I join in the adventure?

  One of Cindy’s great passions is guiding and teaching wildlife photography workshops. Over long, hard, intense days, you’ll be inspired and driven to master your photographic craft. Honestly, you might need a vacation after one of these workshops, but you’ll return home enriched and rewarded with new photographic skills, incredible wilderness experiences, and quite possibly some of the best photos you’ll ever take. We’d love to have you join us! Please visit goeddelphotography.com for more information. Or contact us directly at cindy@goeddelgallery.com for inquires on private tours.

• Are you still teaching your famous foolproof Adobe Lightroom Classic Workflow?

  You bet! Maybe now is the perfect time to finally get your photos organized? If so, join Cindy for an online personalized Lightroom Classic Workflow Course. Cindy teaches the art and science of Lightroom one-on-one from the comfort of your home. Progress at a pace that works best for you. Zoom allows a live video course with personal interaction, shared screens and chat, and you can choose dates and times that work with your schedule. Please visit goeddelphotography.com for more information. Or contact Cindy directly at cindy@goeddelgallery.com to begin the course.

• Can I use the images found on your website?

  All images contained within this website are the copyright of Goeddel Wild Life. All images and content are the property of Goeddel Wild Life. Images may not be in any way reproduced, copied, pasted, printed or scanned. Read More